How to Close Your SoFi Account

How to close sofi account
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Closing a SoFi account might seem daunting, but it’s a straightforward process once you understand the steps involved. Whether you’re simplifying your finances, switching to a different financial institution, or have another reason for closing your account, this guide will walk you through the process step by step.


SoFi, short for Social Finance, offers a range of financial products from personal loans to investing and savings accounts. While SoFi can be a valuable financial partner, there may come a time when you need to close your account. The reasons can vary from personal financial strategy changes to the pursuit of new services elsewhere.

Why Close a SoFi Account?

Before we dive into the “how,” it’s worth considering why someone might want to close their SoFi account. Common reasons include:

  • Consolidation of financial accounts for easier management.
  • Switching to a bank that offers higher interest rates or lower fees.
  • Dissatisfaction with customer service or the platform’s features.

Preparing to Close Your SoFi Account

Before closing your account, take the following preparatory steps to ensure a smooth transition:

  1. Clear Any Outstanding Balances: Make sure all loans or debts associated with your SoFi account are fully paid off.
  2. Transfer Your Funds: Withdraw your funds or transfer them to another account. Remember, once the account is closed, accessing your funds through SoFi will no longer be possible.
  3. Update Automatic Payments: If you have any automatic deposits or bill payments set up, redirect them to a new account to avoid missed payments.

Steps for closing your account

Contact Customer Support

SoFi requires you to reach out to their customer support to initiate the account closure process. You can do this by:

  • Calling their customer support line.
  • Sending an email to their support team.
  • Using the live chat feature on the SoFi website or mobile app.

Verify Your Identity

Be prepared to verify your identity for security purposes. This might involve answering security questions or providing identification.

Confirm Account Closure

Once your identity is verified, inform the customer representative that you wish to close your account. Follow any additional instructions they provide to complete the process.

Alternatives to SoFi

If you’re considering closing your SoFi account, exploring alternative financial institutions can help you find the best fit for your needs. Here are some popular alternatives:

  1. Ally Bank: Known for its high-yield savings accounts and no-fee checking accounts.
  2. Chase: Offers a wide range of banking services, including extensive branch and ATM networks.
  3. Marcus by Goldman Sachs: Provides high-yield savings accounts and personal loans.
  4. Discover Bank: Features cashback checking accounts and competitive interest rates.
  5. Betterment: A robo-advisor with automated investing and cash management solutions.

Each alternative offers unique benefits that may better align with your financial goals and preferences.

Frequently Asked Questions (FAQ)

Can I Close My SoFi Account Online?

While some actions and services are manageable online, closing a SoFi account typically requires direct communication with customer support through phone, email, or live chat. This ensures a secure and verified process for account closure.

Will Closing My SoFi Account Affect My Credit Score?

Closing a bank account, in general, does not directly affect your credit score. However, if you have loans or credit products with SoFi, ensure they are paid off or transferred before closing your account. Failure to do so can lead to negative impacts on your credit score.

How Long Does It Take to Close a SoFi Account?

The time to close your account can vary depending on several factors, including account balance clearance and verification processes. After initiating closure with customer support, the account is usually closed within a few business days, though it’s advisable to ask for a specific timeline during your communication.

What Should I Do If I Have Recurring Transactions Linked to My SoFi Account?

Before closing your account, redirect all recurring payments and deposits to a different account. This includes direct deposits from your employer, automatic bill payments, and any subscriptions. Failure to update these can result in missed payments and service interruptions.

Can I Reopen My SoFi Account After Closing It?

Reopening a closed account often depends on the policies of the financial institution. With SoFi, you may need to go through the account setup process again as if you were a new customer. It’s best to contact SoFi directly to discuss your options.

Are There Any Fees for Closing a SoFi Account?

Typically, there are no fees associated with closing a SoFi account. However, it’s prudent to confirm with customer support as policies can change.

How Can I Confirm That My SoFi Account Has Been Closed?

After requesting account closure, ask customer support for a confirmation email or letter. Additionally, you can monitor your email for any notifications related to account closure. If in doubt, contact SoFi customer support for verification.


Closing your SoFi account is a personal decision and one that should be made with careful consideration of your financial landscape. By following these steps, you can ensure that your account is closed smoothly and without any lingering obligations. Remember, it’s always wise to consult with a financial advisor before making significant changes to your financial strategies.

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