How to Close Your Fidelity Account: A Step-by-Step Guide

How to close fidelity account?
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Closing a Fidelity account may seem daunting, but with the right information, you can navigate the process smoothly. Whether you’re consolidating your investment accounts or have other reasons, here’s how you can close your Fidelity account with minimal hassle.


Fidelity Investments offers a range of financial services, including retirement accounts, brokerage services, and wealth management. However, there may come a time when you decide to close your account. The reasons can vary, but the process is straightforward once you understand the steps involved.

Preparing to Close Your Fidelity Account

Before initiating the closure process, there are a few preparatory steps you should take:

  1. Review Your Account: Check for any open positions or balances that need to be addressed. Ensure all investments have been sold and any cash balances are withdrawn or transferred.
  2. Consider the Timing: Be aware of any potential tax implications or fees that might arise from closing your account, especially if you’re dealing with retirement accounts or investments.
  3. Gather Necessary Information: Have your account details handy, including your account number and any relevant security information.

How to Close Your Account

Contact Customer Service

Fidelity requires you to contact them directly to close your account. You can do this in a few ways:

  • Phone: Call Fidelity’s customer service. This is often the quickest way to start the process.
  • Online Chat: Use the chat feature on Fidelity’s website for assistance.
  • In-Person: Visit a Fidelity branch if you prefer to speak with someone face-to-face.

Verify Your Identity

Be prepared to verify your identity for security reasons. You might be asked to answer security questions or provide a form of identification.

Confirm Account Closure

Once your identity is verified and your request is processed, you’ll receive confirmation that your account is being closed. Make sure to inquire about any final steps, such as receiving a confirmation letter or email.

After Closing Your Account


It’s important to receive written confirmation that your account has been closed to avoid any disputes or confusion in the future.

Monitor for Any Issues

Keep an eye on your email or mail for any final statements or notifications related to your account closure.

Consider Your Next Steps

If you’re planning to reinvest your funds or transfer them to another institution, make sure you’ve completed all necessary arrangements to do so smoothly.

Frequently Asked Questions (FAQ)

Can I Close My Fidelity Account Online?

Directly closing your account online may not always be available. Fidelity prefers that you contact customer service directly via phone, chat, or in-person for account closure to ensure security and provide personalized assistance.

Are There Any Fees for Closing a Fidelity Account?

Typically, there are no fees for closing a Fidelity account, but it’s important to check for any specific conditions that might apply to your account type, such as retirement accounts or managed portfolios.

How Long Does It Take to Close My Fidelity Account?

The time frame can vary, but once all positions are liquidated and all balances cleared, the actual closure process is usually quick. Confirmation of account closure can take a few days to a week.

What Happens to Any Remaining Balance in My Account?

You’ll need to withdraw or transfer any remaining balance before you can close your account. Fidelity’s customer service can assist with options for transferring funds.

Can I Reopen My Account After Closing It?

Reopening a closed account often requires going through the account setup process again. Specifics can vary based on account type and the time elapsed since closure. Contact Fidelity for details.

What Should I Do With My Tax Documents from Fidelity After Closing My Account?

Retain all tax documents and statements related to your Fidelity account for at least seven years, as they might be necessary for future tax filings or to resolve any discrepancies.

How Do I Transfer My Investments to Another Institution?

Before closing your account, you can initiate a transfer of assets to another institution. This process, known as an ACATS (Automated Customer Account Transfer Service) transfer, usually requires providing the new institution with your Fidelity account details.


Closing your Fidelity account is a significant decision that requires careful consideration and planning. By following these steps, you can ensure the process is as seamless as possible, allowing you to move forward with your financial planning without unnecessary complications.

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