How to Cancel Your Chegg Subscription

how to cancel chegg
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Whether you’re finishing your semester or no longer need the services, cancelling your Chegg subscription is a straightforward process. This guide will walk you through each step to ensure you successfully cancel your subscription.


Chegg services can be incredibly helpful for students across various academic disciplines. However, if you find that you no longer need these services or you’re looking to cut down on expenses, cancelling your subscription might be the right choice.

What You’ll Need

  • Internet access
  • Chegg account details
  • Access to your email or phone for verification purposes

Steps to Cancel Chegg Subscription

Log In to Your Chegg Account

  • Navigate to Chegg: Go to the Chegg website and click on the ‘Sign In’ button.
  • Enter Your Credentials: Log in using your Chegg username and password.

Access Your Subscription Settings

  • Go to My Account: Once logged in, navigate to your account settings by clicking on your name or the profile icon in the upper right corner, then select ‘My Account’ from the dropdown menu.
  • Manage Subscription: Locate the ‘Orders’ or ‘Subscriptions’ section.

Proceed with Cancellation

  • Find the Cancel Option: In the subscription details, look for an option that says ‘Cancel Subscription’ or ‘Change/Cancellation’.
  • Click on Cancel: Follow the prompts to cancel. You may be asked for a reason why you are cancelling.

Confirm Cancellation

  • Email Confirmation: Ensure that you receive an email from Chegg confirming the cancellation of your subscription.
  • Final Verification: Check that your subscription status is updated to ‘Cancelled’ in your account settings.

Frequently Asked Questions

Can I cancel my Chegg subscription at any time?

Yes, you can cancel your Chegg subscription at any time. However, to avoid being charged for the next billing cycle, make sure to cancel at least 24 hours before your next scheduled payment.

What happens after I cancel my Chegg subscription?

After cancelling, you will still have access to Chegg services until the end of the current billing period. After this period, you will lose access to the services unless you decide to subscribe again.

Will I get a refund after cancelling my Chegg subscription?

Chegg typically does not offer refunds for any time left in your subscription period once you cancel. Your access continues until the end of your current paid period.

How can I ensure my Chegg subscription is fully cancelled?

After following the cancellation steps, you should receive a confirmation email from Chegg. Keep this email for your records. You can also check your account status on the Chegg website to confirm that your subscription is set to not renew.

Can I pause my Chegg subscription instead of cancelling?

Chegg does not currently offer an option to pause subscriptions. You must cancel your subscription if you no longer wish to use the service and consider re-subscribing in the future if needed.

What if I encounter issues while trying to cancel my Chegg subscription?

If you have trouble cancelling your Chegg subscription through the website, you can contact Chegg customer service for assistance. It’s helpful to have your account information readily available to facilitate the process.

Is it possible to delete my Chegg account completely?

To completely delete your Chegg account and all associated data, you will need to contact Chegg customer support directly and request a full account deletion. This is separate from merely cancelling a subscription and might require additional verification.


Cancelling your Chegg subscription is simple and can be completed in a few minutes. It’s important to cancel before your next billing cycle to avoid unwanted charges. Remember, you can always reactivate your subscription if your circumstances change.

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